"They've done it again! I've closed several deals with Joanie, and once again she and her team have exceeded my expectations! I find it difficult to adequately express how much I appreciate the care and dedication that Joanie has for each of her clients. I have so much peace of mind when Joanie is involved because I know she has done her due diligence, and then some, to make sure buyers are solid and ready for closing day before an offer is ever made. A five-star review doesn’t do Joanie and her team justice, they deserve so much more!"
"Joanie and her team worked very hard up front to ensure as much as possible was done and completed as early as possible, this ensured that as we approached closing day there was very little needed from me."
"Joanie and her team did exceptional work for me. They were incredibly patient, kind and caring in all aspects of the home purchasing process. If I ever buy a home in the future or for the rest of my life, for that matter, I will use Joanie and her team at Acopia."
"My experience went above and beyond my expectations. This was my first time purchasing a home, and we are coming from New York. A big stressful move!!! Joanie and her team were knowledgeable and made sure I understood every step. Joanie was available outside of traditional office hours to answer my questions. I could not have gotten through this without them!"
"Teresa and her team were amazing and responded very quickly with any questions or concerns I had."
"We have nothing but AMAZING things to say about you and Acopia! You will be our loan officer for any future needs. We truly love you and we're grateful for you! Don't be a stranger! You're family now!"
"Everyone went WAY out of their way to make this happen for me. I don't believe I'd be in my home right now if I had ANYONE else on my team."
"Joanie is a rock star she went the extra 10 miles to get this one done. I cannot be more pleased to have worked with her. She came to the closing and helped to get it done on time."
"The process is long and stressful but you made it easy, answered all our questions promptly and got us to our wonderful new home. We appreciate your professionalism and you exceeded our expectations."
"Joanie Neal deserves every award there is to offer! She is not only the most professional person I have ever worked with, but so kind and understanding. She makes you feel so special and really goes above and beyond to make things happen. I truly enjoyed my experience with her. Everyone told me how stressful this process would be, but it was not at all stressful. Joanie and her team were just wonderful. I will only do business with Acopia and I will always refer everyone to Joanie. Thanks to everyone at Acopia for making my dream come true!"
"This team always exceeds my expectation never a doubt with them. I know when we start the process that we will go to the closing table and most time earlier than expected. This team ROCKS!"
"Thank you so much Joanie, I really can not stress enough how much you have done for me. A true answer to prayers. You have made my dreams come true. Acopia is so lucky to have you. Thank you again!"
"Joanie Neal was on top of our loan from the beginning. She kept us informed and guided us to the best options that met our needs. Her staff kept in contact with us all the way to the end. We were never disappointed with anything. They are a top notch team and I will certainly refer them to my friends and family."
"Let's just say, I was blessed to had been pointed Joanie's direction. She explained every detail to me and gave me fantastic advice to help me get a cash out refi. She made me feel like family, and that she really cared about me and my situation."
"Marcie and the team provided EXCEPTIONAL service. Quick and Flexible at every step of the process, I would recommend Acopia to anyone looking for a new loan."
"Jade and her team were available at any time or day! They were so accommodating to my clients and made us feel so comfortable throughout the process!"
"I cannot say enough good things about Jade and the entire team at Acopia Home Loans They always go above and beyond for my buyers, and I cannot express how truly grateful I am for Jade. She is easy to communicate with, and even when things get stressful, she always puts me and my buyers at ease. There is a reason I refer my buyers to Jade. If you need financing, please do yourself a favor and call Jade!"
"Joanie, Marcie, and Jasmine were all beyond awesome to work with. It was a longer process for our family, but they were always very reassuring and ready to help where and when they could. They made the process much smoother than many people I have spoken with about their experiences."
"Just closed on our home and what a blessing Teresa was! She made everything so easy, especially coming from out-of-state. Great communication and on top of everything, couldn't have asked for a better lender. Highly recommend!"
"Fantastic! I will only use Joanie. Period! Team is GREAT as well!"
"Jade goes above and beyond for my clients! From making sure they understand there loan, to being available at all hours to answer any questions they might have. That is something you find far and in between and she is a hustler! Thanks for being so good with the whole team at Acopia. It takes team work to get the dream to work of their home sweet home to close. Thank you Acopia!"
"I've dealt with a lot of lenders that don't seem to care about their borrower's but Joanie was perfect and pushed all the way for our client."
"Absolutely loved working with Joanie! She was so helpful answering any and all the questions I had about the home loan process and informing me with information I hadn’t even thought to ask!"
"Awesome! All in all, customer service is fantastic!"
"Great customer service from start to finish...I appreciate all of you!"
"Joanie did a wonderful job! It was scary starting out, I was buying my first home, but Joanie took the reins and told me everything I needed to do! Step-by-step. She got my credit up super fast and got me a bigger loan then originally spoke about. She really is a life saver! Joanie is like family now and never let me down! She was always there, day or night. I would never change to a different loan officer! She’s amazing! I definitely recommend her and her colleagues!"
"Everything went great. We were kept well informed and I do not think things could have gone any better!"
"Joanie will always be my go to lender. We are always on the same page of how customer service should be and she set's the bar high!"
"Joanie and her team worked diligently to make our loan process move along with ease, confidence, quickly and professionally! This was our third closing and by far the easiest process! Thank you for all your hard work!"
"As always, Joanie goes above and beyond for our clients. I could not ask for a better lender to help my clients through the home buying process. She is so easy to communicate with, and she always puts me and my clients at ease. Love working with Joanie, and I will continue doing so!"
"It was a very life changing experience for me. All the stress, saving and more paid off in a big way!!! I’m loving it!!"
"This is the second time we have used Joanie and her crew and we have not been disappointed either time. They are very responsive to your every question. There is no lack of communication which is very nice. Everyone was helpful and informative."
"From day one, it has been an awesome experience, they have helped and been such a blessing to, never thought I would be purchasing a house so soon. I put my mind to it and they helped me a lot along the way. Thank you all so much."
"Working with Joanie and her team was a great, no hassle experience. She was very professional and her staff treated me very well. The were thorough and very fast at getting my loan done. I would recommend her and her team highly. Very impressive group."
"Jade is just simply the best! She’s a straight shooter with a heart of gold! I love that she’s always available, and works the same crazy hours that us Realtors do!"
"Joanie handled my somewhat difficult client who was a first time buyer with patience and compassion. She understood he needed lots of communication to calm his fears. Truly a pleasure working with you!"
"The staff from start to the end was extremely helpful and made this milestone in my life easy!"
"In my short interactions with Marcie, she has been professional and honest."
"This is a fantastic company to work with. I tried working with two other lenders who just did not work out. Jade has been amazing through the whole process."
"Marcie was absolutely amazing!! She went well beyond my expectations. Her care and concern are second to none."
"Loved working with Joanie and her whole team. Buying a home is never an easy process but they took so much of the stress away. Will definitely recommend Joanie to our family and friends."
"Joanie was very understanding and considerate to the times we're living in and the struggles and roadblocks it brought along, concerning the pandemic. I couldn't asked for a better person for the job."
"Jade was our loan officer and was fantastic and there very step of the way..."
"I was turned down by 3 other lender, but Marcie with Acopia was able to get me pre-qualified and then finalize my home loan. I will forever be grateful for her help."
"We had a wonderful experience with our home buying. Jade was the absolute best to work with. She mentored and helped us get to be where we needed to be and made it happen for us. Thank you so much Jade, we'll definitely use you again!"
"I felt totally confident and comfortable with all of my team. They took care of us and made sure were ready."
"My wife took care of everything for us and she was so pleased with the agent's and Acopia's support through out the whole process."
"Jade is incredible! Her communication and professionalism is top NOTCH!!"
"Jade worked with me for months to help me improve my credit score prior to my purchase. I never felt like I was bothering her or like she didn't have time for me. I'm so thankful my realtor recommended her."
"Jade is AMAZING and I love that she always responds to me very quickly. Not to mention she has always been a straight shooter. Always honest and has my client's best interest at heart. Which is why I keep coming back!"
"Fast and painless refinance!"
"Jade was outstanding keeping both myself and my clients in the loop about everything that was happening. She was fantastic!"
"Joanie Neal was simply amazing. She got us an amazing rate for our new home and I know if we had went anywhere else we wouldn't have gotten an interest rate that great."
"Great people! They explained all of our questions we had. Very good! A+"
"Joanie and the entire team are fantastic. They answered all of our questions, even the after hours and last minute ones. It was my partner's first time buying a home and my first time using a USDA loan so we had plenty of questions for everyone. Buying our home was such a smooth process using Acopia and we would certainly recommend them to anyone who asks."
"Jade Roper and everyone at Acopia are literally our heroes. They guided us every step throughout our home buying journey. Jade was our lifeline, fielding our millions of questions at all hours and easing our minds when we unexpectedly became pressed for time. The team at Acopia jumped through hoops to make everything happen for us. We closed on our home nearly a week early and left closing with $99 in our pockets. Jade introduced us to Benji Buie, and he was the perfect fit for us. He made sure we were taken care of and helped us anytime we asked. Even after closing he has offered to help us out with our home. They made us feel like family from the start. Jade and Benji are a dream team, I would recommend them to anyone looking to make their home buying dreams a reality."
"Jade did a fabulous job! My client was blown away by the services that he received. Whenever my clients are impressed with a service that I referred to them, it certainly helps my relationship with my client. Jade OVERDELIVERED and I am so thankful for her!"
"Jade and staff made this experience way easier than I ever imagined!"
"We were very strapped for time, Jade and Benji went above and beyond to make sure that we were able to close earlier than expected. They were very attentive and comforting during the loan process, answered questions and concerns day and night and treated us like we were their family. We are forever grateful for Jade, Benji, Exit Realty and the Acopia Home Loans team. Benji Buie & Jade Roper are a powerhouse duo!"
"Acopia Home Loans exceeded my expectations. Keeping me well informed every step of the way throughout my refinancing journey. The customer service was second to none."
My wife and I had been working with Joanie Neal for some time. Joanie was very helpful and honest with us and at the end of the day it all worked out for us. I would highly recommend Joanie Neal to anyone looking for a home mortgage loan! The benefits to dealing with someone locally and having a direct line to your mortgage lender is very helpful and differs from dealing with a nationwide lender who doesn't directly discuss your options with you.
Ms. Joanie is wonderful at what she does! She was there for me and my husband from the beginning until the very end. She responded to my emails, texts, and phone calls very quickly. She made this experience for me painless. Sitting at the table for closing she looked at me and my husband as we were smiling and excited to have our first home and said "See, this is why I am in this business. I do this for them." Joanie cared so much!
Joanie is always eager and so willing to help in anyway and I feel she goes way beyond to help make things happen! As going on three years in real estate, I've never had a bad deal with Joanie at the wheel. She is the only lender I refer my clients to and always look forward to working with her.