"I'm not even sure words can describe our experience. My husband and I have bought and sold many homes and never has the process been this fast and not stressful. The whole team is professional, experienced and courteous. Not to mention, if I had a question it was addresses same day or within 24 hours. I believe we set a record from the day I met Shonna Lee to our closing. I highly recommend Shonna and her team!"
"Terri and the team were amazing! Always pleasant and so helpful. I am a first time home owner, and she made me comfortable with my process. My experience was the best!"
"We had a rough experience previously when buying our first home through a different company, but Acopia made all the difference! This experience was fantastic and easy. Charlene explained everything single step throughout the journey and never made us feel incompetent or unimportant like most major mortgage companies do. We are forever thankful for an easy and flawless transaction and will forever be customers of Acopia."
"Start to close in less than 30 days. We were so pleased with how quickly and efficiently everything was handled on our refinance. I would highly recommend to anyone looking to refinance."
"Tina was amazing to work with. Buying my first house felt way too easy! Thank You!"
"From the moment I contacted Allen K needing a pre approval letter for the purchase of my new home, I knew I had made the right decision. Both he and his assistant Maria were quick to respond, very knowledgeable, and efficient. This was the best mortgage experience I’ve ever had and he made what’s been agonizing in the past easy and pain free! I would without a doubt recommend him to anyone looking for a mortgage lender. He is phenomenal!!!"
"Acopia was amazing to work with. The staff was very helpful and went out of their way to work with me and help in any way I needed. They were very knowledgeable and hard working. I would recommend them to anyone looking to get a home loan."
"Jade was outstanding keeping both myself and my clients in the loop about everything that was happening. She was fantastic!"
"Chris was ALWAYS quick, responsive, open to questions, and professional during the entire time we worked together. I had asked some colleagues if they could recommend a lender who is well-versed in VA loans and Chris Pulliam was recommended. He did NOT disappoint!"
"Not only do I use Acopia for business as a Realtor; I do personally for my own home purchasing or refinancing needs. From first contact- customer service is timely, friendly and professional. They have numerous loan programs to suit most buyer needs and scenarios. I can always count on Acopia to help my clients get to the closing table and into their own home!"
"Acopia Loans was very professional and accommodating for us. The process was simplified through uploading documents on a website. This made it very efficient and quick to consolidate all information needed. They staff were excellent to work with, kind and caring. James always took time out to call us to see how things were going and also gave us updates. That was so appreciated."
"Acopia is the best! You couldn't ask for any better. They are professional, very helpful, nice and easy to talk to. I'm not very computer savvy, but they were very helpful and wanted to be sure I understood everything! I have used Acopia twice now and I highly recommend them to anyone!"
"Acopia and the team were consistently proactive. I never had to worry about where I was in the process of my purchase. I was impressed with such incredible professionalism and knowledge. It was a relief to know that I was in such good hands!"
"We used a different lender at first and then switched to Acopia and instantly felt that this change we decided to make was a great choice. We wanted to close in a timely manner and that is exactly what happened. Our lender picked up everything we had and put it to use and got us in our home in the blink of an eye. We couldn't have asked for better service and will definitely use Acopia again in the future!"
"Going through the process of gathering financial information to apply for a loan can be very daunting and stressful. The team at Acopia was kind, considerate and very helpful through the entire process. The option to upload information directly onto a link was a great time saver and made the process very efficient. The periodic calls and e-mails from James was nice to receive so we were updated on the process."
"...James and his staff at Acopia responded quickly and assured me I could still get a competitive rate and with my credit score, and easily get a loan from them. Meanwhile, I reached out to Quicken loans and tried to get a quote, which consequently was twice as hard to get than with James, who basically told me in our first conversation what my rate and payments would be. The loan process is tedious with all the documents that are necessary to fulfill the standards for the underwriting processors. With that said, James and Acopia provided me a walk through of the process that made it easier than with the other two lenders. I am very happy with the professionalism and quality of service provided by James and his team and look forward to working with them again for future investment opportunities."
"Excellent customer service, always going the extra mile to help!"
"Anthony is amazing!!! He is knowledgeable, professional and friendly. He achieves immediate rapport with my clients and helps them by coaching and giving them scenarios explaining the differences on the programs, options and payments that best suits for each individual client because no two clients are alike. He even helps me out when he knows I am stressed he takes the time to listen, understands and provides solutions."
"Tana was very helpful from the start, she made my loan process easy and efficient. Tana definitely ensured that I got a loan that worked for me and she made sure my closing went effortlessly. Highly recommended!"
"Thank you so much for all your support throughout the entire process. The knowledge you shared, the patience to provide detailed info that was not overwhelming, your determination to not give up on me and my manually underwritten loan (even though it was painstaking), and helping me make a dream a reality is greatly appreciated."
"This was the easiest refinance mortgage process I have ever been through. Professional, polite and on time with everything. AMAZING, AMAZING, AMAZING!"
"Whitney's ability to present information efficiently and accurately made sure that we knew what our best options were when it came to purchasing our first home. He truly made it feel as if we were his only clients and made the process a breeze! With his help, the daunting task of buying a home was made easy."
"My husband and I could not be happier with our experience with Acopia Home Loans. After purchasing our first home and having a terrible experience with our lender we decided to use a local company for our most recent purchase. Jeff and his team were thorough, informative, easy to get ahold of and all around wonderful. Acopia made our home buying experience very easy, and even enjoyable! We are grateful for their service and would recommend them to anyone looking to purchase a new home!"
"The easiest home loan process i have experienced in my life."
"The Acopia team is professional, communicates on everything I needed and made sure we had a smooth, painless close. We got a great rate and would come back again for my next home purchase."
"The Acopia team worked tirelessly to help us complete the mortgage process On a very tight timeline. Their communication was superb. Great team!"
"Carlos and his team were able to assist the buyer that was purchasing my seller’s house. After being declined for the loan 3 days before closing, Carlos and his team were willing to look at his file, and advise him how to get him to ownership. The buyer was able to follow the steps and after 8 weeks we were able to celebrate at the closing table. The buyer’s agent was very grateful that I put them in contact with Carlos Mata."
Exceptional, Swift, and Professional! I would highly recommend.
"Acopia Home Loans is absolutely the best company to do business with. Joe and all of his associates work around the clock to make sure nothing falls through the clocks. Their professionalism makes your experience seamless and enjoyable during one of the most stressful times of your life. Thanks again to Acopia for all that you do!"
"This is my first personal experience with Acopia, and I couldn't be more confident that I chose the right lender! I was able to streamline my loan and save hundreds of dollars a month after just purchasing my home less than a year ago! Kelly made this process seamless and I have already recommend her to friends and family. Working in the Real Estate Industry I know the importance of a good lender and that's exactly what I got with Kelly at Acopia!"
"From the moment I met Terri, I have been anxious to write this review! I contacted Terri after financing fell through with a different lender 4 days before we were set to close. She was amazing! I told her my situation and she jumped on it ASAP! I am amazed at how quickly she closed our loan and the amazing rate she got us. Even at closing, the seller, her agent and my agent had nothing but great things to say about Terri and her team and how amazing they were! Thanks to her, my family and I are in our dream home! She’s someone I consider a friend now. If you are looking to buy a home, Terri and her team at Acopia Home Loans is the way to go!"
"Our lender Eva was wonderful to work with and she guided us though the process with ease. She really felt like a family friend and always made herself available for questions or concerns. She even stepped up to bat for us when we had a small issue which she resolved quickly. Eva really made it a stress-free process for our first time buying a home and we would highly recommend her and Acopia to anyone else."
"Acopia Home Loans exceeded my expectations. Keeping me well informed every step of the way throughout my refinancing journey. The customer service was second to none."
"Stephen did a fantastic job making my mortgage happen in just 2 weeks. He got me a great rate, was very responsive every step of the way. Stephen and his team guided us through the process step by step. I wouldn’t hesitate to recommend Stephen and his team."
"It was the easiest loan process I have ever had. Great team and very professional."
"Everyone at Acopia was professional, efficient and kind. We closed in 3 weeks! Wonderful team to work with. Would highly recommend."
"You did an amazing job streamlining the application process. I appreciated the regular emails that explained the steps of the loan. Lovely staff!"
"Tana and her team made the whole lending process so simple! We were updated at every step of the way and always “in the know”! Tana was easy to contact and made herself available whenever we had questions or needed explanations!"
"I have no idea where to began to describe how wonderful my experience with Tana & team were! This was my first home purchase and I’m so glad I chose Acopia! Tana treated me better than a client, she treated me like family! I became so frustrated during the process and she made sure I was well aware of what was going on. She was very consistent, professional and expedient with her responses. As much as I hated the process, I would do it all over again with her and her team. If you need a lender, she is the best there is! Hands down!"
Eva was like a neighbor to me, she made this loan so easy! I will definitely recommend this service to all my friends and family for a hassle free and pleasant experience. Thank you again Eva and your team!
Our overall experience with Acopia Home Loans was exceptional. Customer Service is a priority from the beginning of the process until after our closing. I highly recommend Acopia to anyone needing a mortgage loan or even refinancing.
Allen and the staff at Acopia Home Loans were great, professional and friendly! They treated us like family.
My husband and I had tried other loan originators before hearing about Acopia and let us just say it wasn't the greatest idea. We had given up and a friend recommend Acopia to us so we thought, why not. Terri Cagle was amazing throughout the whole process. We had a great realtor that was referred to us by them and it was the perfect match. We could not have done this without them and we are very grateful! Thank you all so much!
Always goes the extra mile and gets it done!!!! GREAT team!
Above my expectations. I just couldn't keep Acopia Home Loans, Allen and his team, Maria & Rya, a secret. Sent referrals their way. Thank you so much!!!
I was impressed at how professional and easy the process was from start to finish. The online tools made it easy to get information to them. It also helped in communicating the status of the loan at all times. They made you feel comfortable with the process and were eager to help in any way. I felt almost like family. I would recommend them to anyone.
Everything was perfect and I cant say enough for the gang at Acopia. I will recommend highly all of my real estate friends and clients! You guys ROCK!!
I have never dealt with a more professional mortgage lender. My experience was smooth and painless. I love the electronic signature process when possible. Greg, Lee, and Lauren were awesome to keep me updated with all information. I was offered suggestions on how to get paperwork to them when I was not at my computer. They made very good use of all of my funds and kept my payment where I needed to be.
Sweetest, most caring group of people I've ever seen! You've made becoming a new homeowner easy. Thanks for going the extra mile to make my dreams come true.
Kelly Bridson is the best! She worked very hard to get us into this house and everything was a smooth sail because of her and her team. My wife and I appreciate the efforts and would highly recommend them to anybody who is in the market for a house.
I've had experience with multiple closings from prior homes and refinancing. This, by far, was one of the best. They took great care of us. And thankfully, no last minute chaos (that I've had with so many other loan officers). I'd highly recommend her!
Great communication, very patient and awesome!!! Tina was available anytime to answer all my questions, late at night or early in the morning. I felt like we were the only customers she had. If we ever buy another house I will have Tina work my loan.
I'm an active real estate agent and Tina is always my go to person on anything mortgage. In my business, you have to surround yourself with the best people and Tina flat out raises the bar. She is super knowledgeable, quick to respond, and knows how to stay competitive. She is service oriented and she is always willing to help. She has even helped me even if the loan is not hers! I recommend her to all my clients.
Tina did a wonderful job of walking me through the process, keeping me updated, and getting me the best rate possible. She was great at letting me know exactly what I needed and assisting me with finding it. She was also able to advise me on the best way to raise my credit score to receive the best rate possible. I highly recommend her!!
Lisa and the Acopia team were amazing. They were very responsive and flexible throughout the entire loan process. I highly recommend Acopia to anyone who desires a smooth mortgage process coupled with competitive rates! Thank you Acopia!
Our experience with our refinance was excellent. Our questions were answered quickly and professionally, information provided regarding the procedures were clear. Lisa was great to work with.
Lisa was fantastic. She kept us 'straight' through the overwhelming process of buying our new home while selling our current home. The entire team was outstanding and I would use them again and recommend to anyone.
Terri is awesome! I would recommend her to any first time homebuyers! Everyone seems to think that buying a house is as stressful process, but it isn’t with Terri! She is on top of everything! She made the home buying process easy and stress free. She is extremely professional and very knowledgeable!
I was very fortunate my realtor referred me to Acopia for my mortgage process could not have been a better experience. Tana was awesome. She would text me over New Years Eve and day as anytime i needed her to jump through hoops for me. She made buying my first home easy as could be. She answered all of my concerns and only cared about what was in my best interest. I would highly recommend her for your mortgage needs. She sent the cutest videos and kept me up to date on the steps. Even after closing she texted me to make sure I was happy. She also helped me when she was sick. I enjoyed working with her and her team.
Thank you again for your and your team's expert help as we navigated this purchase. This is most expensive purchase we've ever made and I greatly appreciate your 'heart of a teacher' for helping answer questions and strategize the best ways to leverage the investment in this home. Your estimates we're spot on, your team did what they said they would every time and the result was the least stressful mortgage process we've ever had.
Jeff Stine and his team we're professional and thorough during the entire loan process. They explained each step along the way and kept me and my husband informed about what was going on. They promptly asked questions and returned phone calls and made the entire home buying process so easy!
Absolutely awesome. Nothing to change. Jeff and his team are the best! I would highly recommend Jeff and his team in Hendersonville to anyone who wants a personal, professional and highly attentive to every detail of the process. Don't even think of going anywhere else! You won't find any location and better people anywhere.
The whole process was fabulous! Everyone was friendly and professional. We appreciate everyone's help in getting our loan processed! Will definitely recommend Acopia to others!!
We sincerely appreciate your professionalism ... yet personal attention you gave to us! With all the changes in the mortgage business, we were dreading this experience! We were pleasantly surprised! Thank you!
I cannot believe how fast we were able to close! Almost exactly three weeks from the time the offer was accepted we closed on our house! Fantastic job!